Shipping policy

Smart Marine ships original marine equipment worldwide from Tallinn, Estonia – to offices, warehouses, shipyards and vessels. If you have a question about delivery to a specific address, port or vessel, email us at sales@smartmarine.ee before ordering.

Where we ship

• We ship to all countries where the sale and transport of marine equipment are legal.
• We do not ship to countries under EU, UN or other applicable sanctions or embargoes, or where import of the product is prohibited.
• Delivery to shipyards, ship agents and vessels is supported. Please include the vessel name, IMO number (if available), agent details and ETA in the order notes.

Shipping costs

• Shipping cost depends on destination, weight and size of the order.
• Freight and handling charges cover packing, consolidation and handling of the shipment.
• The final shipping cost is shown at checkout or on your invoice.

Delivery times

• The expected delivery status is shown on each product page.
• Some products are ordered from the manufacturer specifically for your order, so their delivery time depends on supplier availability.
• Unless otherwise agreed, delivery is made within 30 days of receipt of payment.
• Delivery times are estimates. We are not responsible for delays caused by customs, carriers or other circumstances beyond our control.

Deliveries outside the EU

• An export declaration fee applies and is shown separately at checkout.
• Import duties, taxes and local fees at destination are not included unless explicitly stated, and are paid by the buyer.

Receiving your order

• Please inspect the goods on delivery. Report any visible damage or missing items to sales@smartmarine.ee within 5 business days of receipt.
• For business orders, risk passes to the buyer when the goods are handed to the carrier, unless otherwise agreed. For consumers in the EU, risk passes when you receive the goods.

Full conditions are set out in our Terms of service, section 5.